Can I add something to my existing order?Updated 2 years ago

Our ordering system does not allow us to add items to orders that have already been placed. We are also not able to combine multiple orders, as this can create issues for our fulfillment centre and increase the chance of errors.

The best thing to do if you forget to add something to your order is to reach out to us at our Contact Us page as soon as possible. If your order has not yet been processed, we can cancel your incomplete order so you can place a new order including all the items you need. If your order has already been processed, you will need to place another order for any additional items.

It is very important that you check and double-check your order before submitting it to ensure that everything you need is included. By cancelling your order, you are prolonging when you will receive your order and you risk losing the items you had on your previous order when they go back into our inventory.

Please note that our window of opportunity to execute any order changes or modifications is very limited, it is important that you reach out to us as soon as possible to ensure the greatest chance of success.