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Returns & Exchanges

Find detailed information on eligibility, timelines, and step-by-step instructions to ensure a hassle-free experience when returning or exchanging your purchases.

What is your return policy?

Please see our detailed Returns Policy Here. Within 30 days of receipt of your goods, you may return any product in its unused, original condition (excluding fragrances). Products that have been used cannot be returned. Please visit our Returns Porta

I don't like the smell of the fragrance oil I bought, can I return or exchange it?

Returns are not permitted on fragrance oils, essential oils or essential oil blends due to the ability to compromise their integrity. Everyone has different preferences when it comes to scents, as well as their own opinion of what something should sm

I received the wrong item in my order, how do I return it and get the correct item?

We work very hard to ensure that orders are delivered to you accurately and quickly, but human error can sometimes occur. If we have sent you the wrong item by mistake, please visit our Returns Portal page and select the appropriate return reason, an

What happens if items in my order are incorrect or missing?

If you discover that your order contains incorrect or missing items upon receipt, please contact us immediately. We are dedicated to resolve such issues promptly. In case of missing or incorrect items, please kindly provide us with details or photogr